Paris, April 30, 2024 France FinTech (FFT), the association which brings together and represents innovative finance entrepreneurs, announces the integration into its community of Insurtech France, the association of insurtech players. Since 2015, France FinTech has been focusing...
[Voxpay] Visual assistance & online payment solution – Enhance your service offering by invoicing for your remote interventions
Nowadays, customers and prospects are increasingly demanding a personalized, humanized and instant customer relationship. When they call a contact center, they want their problem to be addressed immediately, during the call. Your teams then naturally tend to deliver the expected expertise remotely, in real time, to satisfy the customer's needs. However, these remote interventions are not necessarily all billed.
Visual assistance, combined with the possibility of invoicing live and remotely, allows you to evolve your service offering and accelerate your growth. 🚀
Furthermore, these operations carried out remotely make it possible to significantly limit team travel, and thus contribute to reducing the carbon footprint of companies by integrating into a global CSR approach.